Travel Planners

MISSION AND OBJECTIVES

• To be the most respected travel agent in Papua New Guinea.

• Best value for travel in terms of service, advice and pricing.

• Meet expected return on shareholders funds.

• To provide job satisfaction and career progression for all employees.

FORWARD STRATEGY

• Promote Papua New Guinea internationally as a tourist destination

• Growth by acquisition or organically.

• To be appointed as Airline General Sales Agent (GSA) in PNG.

• Affiliate with other travel agencies for access to wider services and product range.

• Structured and planned ticketing and fares training for employees.

MARKETING STRATEGY

• Provide consistent and reliable total package solutions to suit client’s requirements.

• Maintain and strengthen business networking with major corporate and regular clients.

• Consistent liaison with airlines for airfares update to keep customers informed.

• Trained consultants provide friendly and professional service.

• Competitive pricing.

AWARDS AND RECOGNITION RECEIVED FROM MALAYSIA AIRLINES:

1. Best Outlet by Region 1998.

2. Number One Travel Agent for Far North Queensland and Papua New Guinea.

3. Outstanding Revenue Performance 1999 to 2000.

4. Outstanding Revenue Performance 2000 to 2001.